Shipping and Delivery Policy

Welcome to Trinovi Store! We're committed to providing you with a seamless shopping experience. Our shipping and delivery policy is designed to ensure your orders reach you in a timely and efficient manner.

Order Processing and Dispatch

1. Order Confirmation: Once your order is placed, you will receive an order confirmation email containing the details of your purchase.

2. Processing Time: All orders are processed within 24 hours of receipt. This includes order verification, quality checks, and packaging.

Delivery Times

Netherlands, Germany, Belgium, Luxemburg:

• Orders are typically delivered within 24-48 hours after dispatch.

France, Italy, Spain, Portugal, Austria, Sweden, UK:

• Expect your shipment to arrive within 3-7 days after dispatch.

Remaining European Countries:

• For all other European countries, shipments are delivered within 2 weeks after dispatch.

Tracking Your Order

A tracking number will be provided in your shipping confirmation email. You can use this number to track the status and location of your order. Please allow some time for the tracking information to become available.

Shipping Costs

Shipping costs are calculated based on the selected shipping method, the weight/dimensions of the items, and the destination. The applicable charges will be displayed at checkout before you confirm your purchase.

Shipping Issues and Delays

While we make every effort to adhere to our delivery times, unforeseen circumstances such as weather, customs delays, or other external factors may impact delivery. We appreciate your understanding in such situations.

Contact Us

If you have any questions or concerns about our shipping and delivery policy, please don't hesitate to contact us. Our customer support team is here to assist you.

Thank you for choosing Trinovi for your needs. We look forward to serving you!